| The first indicator of the
quality of a company's management, of its teams and the efficiency
of its internal communication is its social environment. These factors
are important and strategic for businesses. The quality management
of a company's social environment has a direct positive impact on
customer-user relations and on the public image of the organisation(s)
involved.
Excellent management of this environment also allows social
movements to be anticipated and properly handled by staying on good
terms with union representatives and Enterprise Committee leaders.
For these reasons, Artenice is at the full disposition of its clients,
which extends much further than its studies.
 What
We Have to Offer
| Business Review |
The R&D Department of
Artenice proposes a business review in order to develop
an operational plan of action. |
| Internal Perceptions |
- Quality analysis of the Social Environment
- Social indicators
- Inside communication studies
- Studies on the Enterprise Committee's image
|
| External Reputation |
- User reputation indicators
- Customer satisfaction indicators
- Lost customer studies
|
| Exploratory Methods and
Intervention |
- Focus groups
- Face to face
- Auto-administrative studies
- Inter-company training for Enterprise Committee
leaders
|
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